Terms & Conditions of Use – ets2 Malaysia Platform

Before you start playing at ets2, we ask that you read and understand these Terms & Conditions carefully. This document outlines your rights and responsibilities as a platform member, as well as our obligations to you as a player. By registering an account, you are deemed to have read and agreed to all the conditions stated herein.

Transparent & Clear Updated 2026 Malaysia-Specific Bahasa Melayu
Effective Date: 1 January 2026 | Last Updated: June 2026

Key Things You Need to Know

A summary of six key aspects of ets2's Terms & Conditions that every player should be aware of

18 Years of Age Requirement
The ets2 platform is strictly for players aged 18 and above. This is an absolute requirement with no exceptions. ets2 carries out age verification and reserves the right to close any account that does not meet this requirement without prior notice.
One Account Per Player
Each player is permitted to hold only one account at ets2. Owning multiple accounts is a serious violation of these terms. ets2 reserves the right to close all duplicate accounts and forfeit any winnings obtained through those accounts without compensation.
All Transactions in MYR
ets2 processes all deposits and withdrawals in Malaysian Ringgit (MYR). Supported payment methods include Touch 'n Go eWallet, GrabPay, DuitNow, FPX (Maybank2u & CIMB Clicks), Boost, and ShopeePay. The minimum deposit is RM 20 per transaction.
Bonus Rollover Requirements
All bonuses and promotions at ets2 are subject to the rollover requirements stated in each offer. Bonus funds cannot be withdrawn directly — they must first be wagered in accordance with the specified rollover multiplier before any withdrawal can be made.
Prohibition of Fraud
ets2 has zero tolerance for any form of fraud, use of automated software (bots), collusion between players, or any activity intended to exploit the system. Any player found to be involved will have their account terminated immediately and their winnings forfeited.
Responsible Gambling
ets2 is committed to responsible gambling. Players can set deposit limits, loss limits, session time limits, and request a self-exclusion at any time. We encourage all players to play within their means and to seek help if needed.
Important Note: These Terms & Conditions constitute a binding agreement between you (the player) and the platform ets2. By registering or continuing to use this platform, you confirm that you have read, understood, and agreed to be bound by all the terms set out below. If you do not agree with any of these terms, please discontinue your use of the ets2 platform immediately.
1

Eligibility & Account Registration

To register and use the platform ets2, you must meet the following eligibility requirements without exception:

  • You must be at least 18 years old at the time of registration. The ets2 platform does not permit anyone under the age of 18 to register, deposit funds, or play under any circumstances.
  • Each individual is only permitted to open one (1) account only on ets2. Holding more than one account — whether in your own name, a family member's name, or that of any other individual — is strictly prohibited.
  • You are required to provide personal information that is accurate and truthful during registration, including your full name, phone number, and an active email address. False or incomplete information may result in account termination.
  • You are solely responsible for maintaining the confidentiality of your ets2 account password. You bear full responsibility for all activity that takes place through your account.
  • Ets2 reserves the right to request identity verification documents (such as MyKad) at any time, particularly before processing your first withdrawal or during security verification procedures.
  • Access to the ets2 platform is for personal entertainment purposes only. Using this platform on behalf of third parties is strictly prohibited.
ets2 reserves the right to suspend or terminate any account that fails to meet these eligibility requirements, and any balance or winnings in such an account may be forfeited depending on the nature of the violation.
2

Deposits, Withdrawals & Payments

All financial transactions at ets2 processed in Malaysian Ringgit (MYR). The following terms and conditions relating to deposits and withdrawals apply:

Deposit
  • The minimum deposit per transaction is RM 20. No maximum deposit limit is set, except for any limits imposed by the payment service provider itself.
  • Payment methods accepted by ets2 are: Touch 'n Go eWallet, GrabPay, DuitNow, FPX via Maybank2u or CIMB Clicks, Boost, and ShopeePay.
  • Deposited funds will be credited to your ets2 account immediately or within a few minutes once the transaction has been successfully confirmed by the payment provider.
  • Ets2 does not charge any processing fees for deposits. However, your payment provider may impose their own charges, which are beyond ets2's control.
  • You may only deposit funds using a payment method registered in your own name. Deposits from third-party accounts are not permitted.
Withdrawal
  • The minimum withdrawal amount is RM 50 per request. Daily and monthly maximum withdrawal limits may apply depending on your account level and verification status.
  • All withdrawal requests will be processed within 24 working hours once identity verification has been completed.
  • Withdrawal funds will be transferred to the Malaysian bank account or e-wallet you registered, using the same or equivalent payment method as the one used for your deposit.
  • Ets2 reserves the right to request identity verification documents before processing a first-time withdrawal or in the event of any suspicious activity on the account.
  • Bonus funds cannot be withdrawn directly. Only winnings generated after the rollover requirements have been met are eligible for withdrawal.
RM 20
Minimum Deposit
RM 50
Minimum Withdrawal
24 Hours
Processing Time
RM
Malaysian Ringgit (MYR)
3

Bonus & Promotions Policy

ets2 offers a range of promotions and bonuses for both new and existing members. All bonuses are subject to the following terms:

  • Every bonus issued by ets2 comes with rollover requirements specific to that offer. These rollover requirements are stated in each promotional offer and must be fulfilled before any withdrawal can be made from bonus funds.
  • Bonuses may only be claimed one account per player for each individual promotion, unless otherwise stated in the relevant promotional terms.
  • Ets2 reserves the right to cancel or modify any bonus or promotion at any time without prior notice should there be technical, security, or operational reasons that require such action.
  • Any attempt to exploiting the bonus system — including the use of multiple accounts to claim bonuses repeatedly — will result in the cancellation of all bonuses and the termination of the account concerned.
  • The validity period of each bonus is as stated in its respective promotional terms. Expired bonuses will not be renewed.
  • Ets2 reserves the right to determine that certain bonuses do not apply to specific games or bet types — for example, a slots bonus may not be valid for use on Live Casino.
4

Game Rules

All games offered at ets2 has its own set of rules that every player must follow. The following are the general rules applicable to all games on our platform:

  • All slot games at ets2 use a Random Number Generator (RNG) that is certified to ensure the outcome of every round is entirely random and fair. Game results are final and cannot be disputed.
  • Results displayed by the system ets2 are final. In the event of any discrepancy between the result displayed on a player's screen and the server records, the ets2 server records shall prevail.
  • Any technical disruption during a game round — including loss of internet connection — may result in the round being voided or completed automatically based on the state of the round at that point in time.
  • Players are prohibited from using any automated software or tools (bots) to play. Any such use will result in immediate account termination and forfeiture of all winnings.
  • Any form of collusion between players to gain an unfair advantage in Live Casino games or any other games is strictly prohibited.
  • Ets2 reserves the right to void any round or wager that occurs as a result of a technical error, software malfunction, or any circumstance that compromises the integrity of the game.
5

Player Responsibilities

As a member ets2, you are subject to the following responsibilities, which must be upheld at all times while using the platform:

  • You are solely responsible for ensuring that your use of the ets2 platform is legally valid in your jurisdiction. ets2 is not responsible for any breach of local laws that may occur.
  • You must maintaining the confidentiality of your account login credentials. Never share your username or password with anyone. ets2 will not be held liable for any losses resulting from unauthorised access caused by your own negligence.
  • You are responsible for ensuring that the funds you use to play at ets2 are your own legally obtained funds. ets2 complies with all applicable anti-money laundering (AML) laws.
  • You are required to play with responsible and within your financial means. ets2 provides responsible gambling tools and encourages you to make use of them whenever needed.
  • You must notify ets2 immediately if you suspect that your account has been accessed without authorisation or if you detect any suspicious activity on your account.
  • You agree not to use the platform ets2 for any unlawful purpose, including but not limited to money laundering or fraud.
Responsible Gambling Is the Smart Choice

Ets2 encourages all players to set personal limits and play for entertainment purposes only. If you feel that gambling is beginning to affect your finances or personal life, please reach out to the ets2 team for guidance and support.

6

Account Termination & Suspension

ets2 reserves the right to suspend or terminate any member's account under the following circumstances:

  • Violation of any terms and conditions set out in this document.
  • Confirmation that a player was under 18 years of age at the time of registration or is currently underage.
  • Ownership of multiple accounts by the same player.
  • Detection of fraudulent activity, bot usage, collusion, or any attempt to exploit the system.
  • Use of a payment method that is not registered in the player's own name.
  • Failure to provide the identity verification documents requested by ets2 within the stipulated timeframe.
  • Any action or attempt that could compromise the integrity of the ets2 platform or other players.

Players may also apply to close account at any time by contacting the ets2 support team. Prior to account closure, all eligible cash funds in the account will be processed for withdrawal in accordance with standard procedures. Bonus funds that have not met the rollover requirements will not be paid out.

7

Liability Limits

Regarding liability limits ets2, all players are required to understand the following:

  • ets2 will not be held liable for any losses arising from technical disruptions, internet connection failures, or system outages that are beyond the platform's control.
  • Ets2 does not guarantee that the platform will be available without interruption at all times. Scheduled maintenance and system updates may cause the platform to be temporarily inaccessible.
  • Each player bears full responsibility for their own gaming decisions and the risks involved. ets2 is not liable for any financial decisions made by players based on their experience on the platform.
  • Ets2's maximum liability to any player under any circumstances is limited to the total cash balance held in that player's account at the time the claim is made.
8

Changes to Terms & Conditions

ets2 reserves the right to modify, add to, or amend these Terms & Conditions at any time. Changes will take effect immediately upon publication on this page. We recommend that you:

  • Please review this Terms & Conditions page periodically to stay informed of the latest updates.
  • If you do not agree with any changes made, you are entitled to stop using the platform ets2 and request account closure.
  • Your continued use of the ets2 platform following any changes to these terms constitutes your acceptance of the updated terms.
  • For changes that are material or directly affect player rights, ets2 will make reasonable efforts to notify players via email or in-platform notification.
If you have any questions or concerns regarding these Terms & Conditions, please contact our support team ets2 via email at [email protected] or via the in-platform live chat. Our team will be happy to assist you promptly.

Frequently Asked Questions About ets2 Terms & Conditions

Answers to the most frequently asked questions by Malaysian players

If you have accidentally opened two accounts, we recommend contacting the ets2 support team immediately via live chat or email at [email protected]. Our team will review your situation and help you resolve the issue. The second account will be closed, and any valid balance (if applicable) may be transferred to your primary account, subject to the outcome of the investigation. Your proactive reporting of the situation will be taken into consideration during the assessment process.

No, bonus funds cannot be withdrawn directly. All bonuses at ets2 are subject to the rollover requirements stated in each promotion's terms. For example, if the rollover requirement is 10x and you receive a bonus of RM 100, you must place a total of RM 1,000 in wagers before any winnings derived from that bonus can be withdrawn. Once the rollover requirement has been met, the eligible funds may be requested for withdrawal in accordance with ets2's standard procedures.

Withdrawals at ets2 are typically processed within 24 working hours. If your withdrawal has not been received after this period, the first step is to check whether ets2 has requested any identity verification documents that you have yet to submit. If no such request has been made, please contact the ets2 support team via live chat or email at [email protected], including your withdrawal transaction ID. Our team will investigate and provide you with a status update in a timely manner.

No, ets2 only accepts deposits made from payment methods registered in your own name. Deposits from third-party accounts — including those of family members or friends — are strictly prohibited and may result in your account being suspended. This is part of ets2's security measures and anti-money laundering compliance policy. Please use only your own Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost, or ShopeePay for all deposit transactions.

ets2 may request identity verification documents, particularly before processing your first withdrawal or if there is any activity that requires verification. Commonly accepted documents include a copy of your MyKad (both sides) or a valid Malaysian passport. In certain cases, ets2 may also request proof of address, such as a recent utility bill or bank statement. All submitted documents are protected with SSL encryption and handled with strict confidentiality in accordance with ets2's Privacy Policy.

You may request the closure of your ets2 account at any time by contacting our support team via the in-platform live chat or by emailing [email protected]. Please state your request to close the account and the reason for doing so (if you wish to share). Before the account closure is processed, ets2 will ensure that all eligible cash funds in your account are processed for withdrawal in accordance with standard procedures. Note: Bonus funds that have not met the rollover requirements will not be returned. The account closure process typically takes 3–5 working days.

Ets2 Platform Documents

Also read other important documents for a complete understanding

Privacy Policy

Find out how ets2 collects, uses, and protects your personal data in accordance with the latest security standards.

Important Documents
Responsible Gambling

A complete guide to playing smart and responsibly, including the tools provided by ets2 to support players.

Important Documents
FAQ

Answers to the most frequently asked questions by Malaysian players about how to use the ets2 platform.

Important Documents

Terms Understood — Ready to Play with ets2?

Now that you're familiar with ets2's Terms & Conditions, you're all set to enjoy hundreds of premium games in a safe and fair environment. Register now and begin your ultimate gaming experience with Malaysia's player community at ets2.

This platform is strictly for players aged 18 and above. Please play responsibly. Contact [email protected] for any enquiries.

Bahasa Melayu